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This certification is for candidates with a background in SAP Certified Associate – Implementation Consultant – SAP Customer Data Cloud Engagement who wants to become SAP consultants. The exam confirms your fundamental knowledge and proven skills in SAP Certified Associate – Implementation Consultant – SAP Customer Data Cloud, insure you can apply this knowledge practically in projects under experienced guidance. Achieving this SAP C_C4H62_2408 certification will significantly Boost your career prospects and demonstrate your expertise to potential employers.
C_C4H56I_34 Topics Area Covered:
| Topic Areas | Topic Details, Courses, Books | Weighting |
|---|---|---|
| Customer Identity and Site Groups |
Explain and configure the different options of Customer Idenity policies. Explain the features of Customer Identity including, lite and full screen-sets, social login, account linking, workflows and progressive profiling. Discover Customer Idenity feauters to develop your site using the Customer Data Cloud’s Web SDK and REST API. Explain Site Groups, Single sign on and Risked Based Authentication in SAP Customer Data Cloud. Perform the required steps to configure these features.C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video CDC Profile Management CDC Documentation |
21% – 30% |
| Data Schema |
Describe and use the Identity and Data Store in SAP Customer Data Cloud. Create and update schema fields using the schema editor and REST API calls.C4H620 (SAP CUSTOMER DATA CLOUD 2311)
CDC Documentation |
11% – 20% |
| Extensibility and Dataflows | Explain how to configure and process webhook events. Describe how to secure webhooks notifications. Explain Identity Sync flows, use error path and custom flows. Configure and create Dataflows schedules.C4H620 (SAP CUSTOMER DATA CLOUD 2311) Video CDC Extensions CDC Documentation |
11% – 20% |
| Console – Administration and Configuration |
Describe how to configure user groups, applications, permissions and API Keys using SAP Customer Data Cloud’s Administration Console.C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video SAP ECPM CDC Documentation |
<= 10% |
| Managing Clean Core | Evaluate and apply clean core principles to ERP so that they can maximize business process agility, reduce adaptation efforts, and accelerate innovation.Managing Clean Core | <= 10% |
| Best Practices | Describe best practices with cookies, signature and token validation, mobile apps, security and UX when working with SAP Customer Data Cloud.C4H620 (SAP CUSTOMER DATA CLOUD 2311) CDC Documentation |
<= 10% |
| Federation |
Identify the different technologies for federating data using SAP Customer Data Cloud. Explain federation using JWT, OIDC and SAML.C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video Customer Identity CDC Documentation |
<= 10% |
| Mobile Apps |
Integrate SAP Customer Data Cloud in your mobile application using the Customer Data Cloud’s mobile SDK. Identify the differences between Plugin View and Native approach in mobile apps and explain proper session management techniques.C4H620 (SAP CUSTOMER DATA CLOUD 2311)
CDC Documentation |
<= 10% |
| CIAM for B2B |
Explain CIAM for B2B, Organization Access Management, end user Self-Service & Delegated Administration, and Policy based access control.C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video SAP CIAM for B2B CDC Documentation |
<= 10% |
| Enterprise Preference Management |
Identify the main elements of enterprise consent management. Implement SAP customer consent with and without SAP customer Identity and using screensets and REST API.C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video SAP ECPM CDC Documentation |
<= 10% |
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